Caring For
Your
Down & Feather Products
Pillow Care Instructions:
Use a high quality pillow protector. This can lengthen the life of your pillow. Be sure to strip off and wash protector frequently.
Fluff daily, ideally in the morning. This will help the pillow to maintain optimum loft.
All Amerex / Naco pillows are machine washable!
Instructions for machine washing are as follows:
Machine wash in warm water using a small amount of a mild liquid soap.( there are products made for washing down & feather, ask your local Dept. store)A front loading commercial size machine with a gentle cycle is highly recommended. Do not use bleach or fabric softner. After wash cycle is finished, be sure to run your pillows through at least 2 rinse cycles to ensure all soap residue is removed.
Tumble dry on low heat setting. DO NOT LINE DRY! Add a couple of tennis balls or canvas tennis shoes to help break up large clumps of down while drying. Between cycles, remove pillows and fluff. Return pillows to dryer until completely dry. Drying will usually take from 2 - 4 hours depending on the density and size of the pillow.
Pillow Care F.A.Q.'s:
Q: I washed my pillows per instructions, but they are still clumpy, what did I do wrong?
A: This can result from too much soap or not drying it long enough. Too much soap can leave a residue that will prevent the down from lofting back up during drying. Always be sure to rinse well during washing. Also, be sure to dry the pillow completely. If you feel clumps, and are sure the pillow was rinsed well, return it to the dryer.
Q: Can I use fabric softner or fabric softner sheets when washing down & feather pillows?
A: No. Both will leave a sticky residue on the down and will cause it to become clumpy.
Q: What will happen if I line dry my pillows?
A: Line drying does not force air into the down and clumps will not break apart. The down will remain in wet clumps and could develop mildew.
Q: What will happen if I use a top loading machine?
A: Down has a tendency to float and may not get wet in a top loading machine. Only half the pillow will come clean in this case.
Comforter Care Instructions:
We highly recommend using a Duvet or comforter cover. This will keep the comforter clean, and it is easier to remove and wash than the comforter itself. Ideally, when using a duvet cover, a comforter needs washing only once every 2 - 3 years.
Fluff your comforter regularly. Two or three times a week is sufficient. Air your comforter out outside occasionally, on a cool breezy day. This will help maintain loft by freshening up the down. Or, if you can't get it outside, put your comforter in a dryer on fluff cycle. When storing a down comforter, always store in cotton, never plastic. Cotton breathes, while plastic can trap moisture and promote mildew.
Almost all our comforters are machine washable. Washing instructions are as follows:
Machine wash in warm water using a small amount of mild liquid soap( products for washing down & feather are available, ask your local dept. store)We recommend using a front loading commercial size machine with a gentle cycle. Do not use bleach or fabric softner. After wash cycle is finished, be sure to run your comforter through at least 2 rinse cycles. This will assure all soap residue is removed.
Tumble dry on low heat setting. DO NOT LINE DRY! Add a couple of tennis balls or a pair of canvas tennis shoes to help break up large clumps of down while drying. Between cycles, remove comforter and fluff. Return to dryer until completely dry. Drying will take several hours depending of the size and weight of the comforter.
Comforter Care F.A.Q.'s:
Q: What is a Duvet cover?
A: A duvet cover is basically a giant slipcover that will help keep your comforter clean. These can be stripped off and washed more easily than the comforter itself. It is also an easy way to change the decor of a room without purchasing a new comforter( although we will be more than happy to sell you a new one!)
Q: Do I have to use a duvet cover?
A: While we do recommend that you do, the answer is no, you don't have to. However, not using one will result in more frequent washings and cause the comforter to break down more quickly.
Q: I washed my comforter per instructions, but it still has clumps in it. What did I do wrong?
A: This can result from too much soap or not drying long enough. Too much soap can leave a residue that will prevent the down from lofting back up during drying. Always be sure to rinse well during washing. Also, be sure to dry the comforter completely. If you feel clumps(and are sure the comforter was rinsed well) break them up by hand and return it to the dryer until you don't feel any more clumps.
Q: Can I use fabric softner or fabric softner sheets when washing my down comforter?
A: No. Both will leave a sticky residue on the down and will cause it to become clumpy.
Q: What will happen if I use a top loading machine?
A: Most comforters are too large for a top loading machine. Down has a tendency to float and may not get wet in a top loading machine. The comforter will not recieve a thorough cleaning in a top loading machine.
