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PdK CONSULTING



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Glossary of Terms

Workplace Definition
A broad definition of workplace used throughout this site
Action Map
Example of a Typical Action Map
Ethnography
Defining a data collection technique
Alternative Office
Also known as Alternative Workplace design definition
Balanced Scorecard
Definition of Term
Kaplan and Norton
Developers of the Balanced Scorecard
Productivity
The definition may NOT be what you think!
Process Improvement
A complete defintion of Process Improvement
Effect Test
Effect Test Definition
Profit Increase
Powerful Leverage on small expenditures
Time Utilization Study
Sample Report Format
EVA Definition
Understanding Economic Value Added
Reengineering
A comprehensive definition
Workplace Diagnostic
Sample Diagnostic Diagram
Process Salience
Definition of Term
Process Paradox
Definition of term
Disaggregation
Graphic Illustration of the process
BOSTI - Economic Analysis
Studies Examining the effects of the workplace on productivity
Why Measure Performance
Illustrated productivity variations among individuals
Environmental Productivity Factors
A study of software developers vs. workplace environmental factors
Illustrated Examples
Photos and examples of workplace design hits and misses
Heuristics
Defining the term heuristics
PdK Consulting Services Overview
A longer explanation of the services offered
Why Measure Performance
Coding War Games - Observed Productivity Factors
How do we measure performance change?
Understanding the methodology










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