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There is no better support system available than having access to a trained, live operator through a toll free line, 24 hours a day, 7 days a week, at no additional cost to the customer. Even better is combining that live operator with help screens built into the product including online searchable databases. Big Planet's Dynamic Web Page offers this kind of support. This lesson explores the DWP support program. We will begin by discussing the toll free support line that is always available; however, DWP users have liked the ability to help themselves, so we will also cover the Online Page Specific Help and the "My Answers" support plan.
When you finish this lesson, you will know the following:
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